GOOD TO KNOW
Policies & Procedures
Booking an appointment with any practitioner at Atlas Health Therapy means that our services and time has been designated to serve your health care needs. Be advised that booking times cannot be lengthened if lateness occurs due to the nature of the room reservations. We have a strict 24 hour cancelation policy. Failure to provide 24 hour notice will result in full payment of the scheduled appointment.
Personal Information Protection Policy
At Atlas Health Therapy, we are committed to providing our clients with exceptional service. This Personal Information Protection Policy, in compliance with PIPA, outlines the principles and practices we will follow in protecting clients’ personal information. Our privacy commitment includes ensuring the accuracy, confidentiality, and security of our clients’ personal information and allowing our clients to request access to, and correction of, their personal information.
For more information about our Personal Information Protection Policy, please click here.
Hours of Operation
To book appointments or for general inquiries, our reception is available Monday through Saturday from approximately 10 am to 6 pm. Leave a message and we will return your call. Our available booking times are from 8:00am – 8:00pm; however, availability will vary depending on the day and the practitioner of your choice.
There is a City of Victoria parkade on lower Yates Street which offers free one hour parking, conveniently located next door to the clinic. Metered parking is available along Langley Street in front of the clinic and is free of charge after 6:00pm.
INCLUSIVE, SAFE SPACE FOR ALL
Here at Atlas Health Therapy, we take pride in providing the best experience for our clients on their wellness journey. This includes offering a welcoming, inclusive, and safe space for all individuals entering our clinic, regardless of gender, race, or orientation.
Atlas Health Therapy is proud to provide services customized to each individual need with knowledge, compassion, and care. Due to the close contact nature of our services, we strive to make each client feel acknowledged and comfortable while addressing their health-related concerns. Atlas Health Therapy has adopted a zero-tolerance policy for any form of disrespect towards other clients, practitioners, and staff.
The mission of our multidisciplinary health therapy centre is to help you achieve radiant health and a profound sense of well-being and happiness. Our highly trained practitioners are dedicated to helping you take the weight of the world off your shoulders.
If you would like to book with a practitioner who has the greatest level of experience with LGBTQ2+ treatments, feel free to contact our front reception to book with the right practitioner for you. To read more about our practitioners to learn which one may be right for you, visit our practitioner page.