GOOD TO KNOW

Policies & Procedures

Cancellations

Booking an appointment with any practitioner at Atlas Health Therapy means that our services and time has been designated to serve your health care needs. Be advised that booking times cannot be lengthened if lateness occurs due to the nature of the room reservations. We have a strict 24 hour cancelation policy. Failure to provide 24 hour notice will result in full payment of the scheduled appointment.

Personal Information Protection Policy

At Atlas Health Therapy, we are committed to providing our clients with exceptional service.  This Personal Information Protection Policy, in compliance with PIPA, outlines the principles and practices we will follow in protecting clients’ personal information.  Our privacy commitment includes ensuring the accuracy, confidentiality, and security of our clients’ personal information and allowing our clients to request access to, and correction of, their personal information.

For more information about our Personal Information Protection Policy, please click here.

Hours of Operation

To book appointments or for general inquiries, our reception is available Monday through Saturday from approximately 10 am to 6 pm. Leave a message and we will return your call. Our available booking times are from 8:00am – 8:00pm; however, availability will vary depending on the day and the practitioner of your choice.

There is a City of Victoria parkade on lower Yates Street which offers free one hour parking, conveniently located next door to the clinic. Metered parking is available along Langley Street in front of the clinic and is free of charge after 6:00pm.